My Maxtor OnrTouch4, 500GB, USB 2.0, drive's icon no longer opens a window to reveal the drive's content when double clicked. Instead all the desktop icons and windows momentarily (about 1-2 secs)disappear and return. It also happens when I do a command-I on the drive. This started occurring when the data stored on the drive reached 350GB. Maxtor Manager's diagnostic test said the drive is find; as did Apple's Disk Utility test. I can access the drive's content using Canon ImageBrowser and Iphoto programs. My system is a MacBook Pro, 2.4 GHz Intel core 2 Duo, 2GB Memory, Mac OSX 10.4.11; also my other drive's icons respond as expected when double clicked(they are Lacie firewire drives). Also noticed the drive initially responds to the icon being double clicked(active light starts blinking and it starts spinning up) then the above happens.

What test did you do with Disk Utility?

Hi Jack,

I did the repair and verify disk test.

Dozier

Did you repair the disk or repair permissions? Two very different things. You should probably do both.

Is this drive set up as FAT32 (Windows/DOS) or HFS+(MAc)?

Hi Jack,

Repair permissions is grayed out when this disk is selected in disk utility. I did repair and verify permissions on the Mac HD; however this hasn't resolved the problem. The disk is HFS+ formatted.

Dozier

Can you access the disk via the Finder? Does it show up in the left-side pane?

Do you have Disk Warrior? If so, this disk sounds like a candidate.

Have you restarted the computer?

Hi Jack,

I can't access the disk via the finder; it does appear in the left-side pane; I do have disk warrior(may have to update); restarted Mac, issue still persists.

Dozier

I am no Jack Beckman but if the drive is clicking, It is having problems positioning the heads to home. If it can't do that it will not mount. If you can't mount it properly you will not be about to run any tool against it to fix it logically. Unless there is something on the drive that is really "worth it" for you, you may as well give up the ghost when you get tired. Otherwise, ship it to a drive recovery service that can recover your data for a fee.

Not what you wanted to hear but that is what it is.

This message has been edited. Last edited by: Calvin,

Calvin,

I didn't see where it was stated the drive was clicking...did I miss it?

Leicon is able to see the contents via Canon Imagebrowser and iPhoto, so the drive itself is responding somewhat.

Leicon, have you opened the Console (in Utilities) and looked for any error messages? Try opening the Console, setting it for All messages, and then try double-clicking the drive and see if you get an error.

quote:

Originally posted by Jack Beckman:
Calvin,

I didn't see where it was stated the drive was clicking...did I miss it?

Gee Jack I don't know where I got the clicking thing. Could it be from the first word of the title to this thread? Hmmmm?

"Clicking drive ... icon" not "clicking drive" Calvin, unless I misread that (entirely possible).

quote:

Clicking Maxtor OneTouch 4 500GB Drive Icon Doesn't Reveal Drive Content

Seriously Jack. Since the title read as above I assume that there was a problem with the drive mechanically.

I yield to the Genius in you.

I'll admit I was curious about the clicking icon, too.

Back to the problem at hand - sounds like it's time to try Disk Warrior (make sure yours is current!).

Okay, thanks to Cutler, now I get it.

Clicking ON the Maxtor Icon. Not the drive clicking.

This is why Beckman is the Genius and I... well I... am just a Jedi Master.

Hi Jack,

Here's what Disk Utility reports about my drive:

Aug 19 22:29:53: Disk Utility started.

Verify and Repair disk “OneTouch 4”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume OneTouch 4 appears to be OK.
Mounting Disk

1 HFS volume checked
No repairs were necessary



**********
Aug 28 02:31:09: Disk Utility started.

Name : Maxtor OneTouch Media
Type : Disk

Disk Identifier : disk1
Media Name : Maxtor OneTouch Media
Media Type : Generic
Connection Bus : USB
Connection Type : External
USB Serial Number : 2HA10Y49
Partition Type : Apple_partition_scheme
Writable : Yes
Ejectable : Yes
Mac OS 9 Drivers Installed : No
Location : External
Total Capacity : 465.8 GB (500,107,862,016 Bytes)
S.M.A.R.T. Status : Not Supported
Disk Number : 1
Partition Number : 0


Name : OneTouch 4
Type : Volume

Disk Identifier : disk1s3
Mount Point : /Volumes/OneTouch 4
File System : Mac OS Extended
Connection Bus : USB
Partition Type : Apple_HFS
Writable : Yes
Universal Unique Identifier : EA471CD3-C869-33A7-8079-529817ADF952
Capacity : 465.6 GB (499,973,603,328 Bytes)
Free Space : 346.9 GB (372,477,050,880 Bytes)
Used : 118.7 GB (127,496,552,448 Bytes)
Number of Files : 14,532
Number of Folders : 909
Owners Enabled : No
Can Turn Owners Off : Yes
Can Be Formatted : Yes
Bootable : Yes
Supports Journaling : Yes
Journaled : No
S.M.A.R.T. Status : Not Supported
Disk Number : 1
Partition Number : 3


Verify and Repair disk “OneTouch 4”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume OneTouch 4 appears to be OK.
Mounting Disk

1 HFS volume checked
No repairs were necessary


Verifying volume “OneTouch 4”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume OneTouch 4 appears to be OK.
Mounting Disk

1 HFS volume checked
Volume passed verification


Verify and Repair disk “OneTouch 4”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume OneTouch 4 appears to be OK.
Mounting Disk

1 HFS volume checked
No repairs were necessary


Verifying volume “OneTouch 4”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking Catalog hierarchy.
Checking volume bitmap.
Checking volume information.
The volume OneTouch 4 appears to be OK.
Mounting Disk

1 HFS volume checked
Volume passed verification



**********
Aug 28 19:54:42: Disk Utility started.


**********
Aug 28 20:16:03: Disk Utility started.

Repairing permissions for “Macintosh HD”
Determining correct file permissions.
Permissions differ on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences, should be -rwxrwxr-x , they are -rw-rw-r--
Owner and group corrected on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences
Permissions corrected on ./Library/Application Support/Macromedia/Shockwave 10/Shockwave 10 Preferences
Permissions differ on ./Library, should be drwxrwxr-t , they are drwxrwxr-x
Owner and group corrected on ./Library
Permissions corrected on ./Library
Permissions differ on ./private/var/log/secure.log, should be -rw------- , they are -rw-r-----
Owner and group corrected on ./private/var/log/secure.log
Permissions corrected on ./private/var/log/secure.log

Permissions repair complete


Permissions differ on ./usr/standalone/i386/boot.efi, should be -r--r--r-- , they are -r-xr-xr-x
Owner and group corrected on ./usr/standalone/i386/boot.efi
Permissions corrected on ./usr/standalone/i386/boot.efi
The privileges have been verified or repaired on the selected volume
Verify permissions for “Macintosh HD”
Determining correct file permissions.

Permissions verification complete


The privileges have been verified or repaired on the selected volume

**********
Sep 2 16:06:45: Disk Utility started.

And this is what the Console shows:

===== Tuesday, September 2, 2008 4:36:29 PM America/Detroit =====
launchd[95]: com.seagate.notificationexec.plist: 6 more failures without living at least 60 seconds will cause job removal
terminate called after throwing an instance of 'IAException'
launchd[95]: com.seagate.notificationexec.plist: 6 more failures without living at least 60 seconds will cause job removal
launchd[95]: com.seagate.notificationexec.plist: respawning too quickly! throttling
launchd[95]: com.seagate.notificationexec.plist: 5 more failures without living at least 60 seconds will cause job removal
launchd[95]: com.seagate.notificationexec.plist: will restart in 10 seconds
launchd[95]: com.seagate.notificationexec.plist: respawning too quickly! throttling
launchd[95]: com.seagate.notificationexec.plist: 4 more failures without living at least 60 seconds will cause job removal
launchd[95]: com.seagate.notificationexec.plist: will restart in 10 seconds
launchd[95]: com.seagate.notificationexec.plist: 4 more failures without living at least 60 seconds will cause job removal

Again, thanks for the help.

quote:

Originally posted by Jack Beckman:
Calvin,

I didn't see where it was stated the drive was clicking...did I miss it?

Leicon is able to see the contents via Canon Imagebrowser and iPhoto, so the drive itself is responding somewhat.

Leicon, have you opened the Console (in Utilities) and looked for any error messages? Try opening the Console, setting it for All messages, and then try double-clicking the drive and see if you get an error.

Again, I think you need to try the current version of Disk Warrior.