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Laptop screen problem
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Poobah
Picture of Donna
posted
My son is out of the country on a business trip and his laptop just did this.Any suggestions?

John’s screen
 
Posts: 2286 | Location: Ann Arbor MI USA | Registered: October 22, 2002Reply With QuoteReport This Post
iBBS Addict
posted Hide Post
Model ID and Vintage would really be helpful.

There were a number of models that had bad video cards and in some cases Apple offered extended warranties.
 
Posts: 1657 | Location: Oak Park, MI, USA | Registered: January 31, 2004Reply With QuoteReport This Post
Poobah
Picture of Donna
posted Hide Post
Mid 2012 MacBook Pro, 13”. I think it is the same model I have, which is 9.2. He has it maxed out 2TB SSD, etc., last year.

quote:
Model ID and Vintage would really be helpful.

There were a number of models that had bad video cards and in some cases Apple offered extended warranties.

This message has been edited. Last edited by: Donna,
 
Posts: 2286 | Location: Ann Arbor MI USA | Registered: October 22, 2002Reply With QuoteReport This Post
Jedi Master
Picture of Chuck Reti
posted Hide Post
If it has the discreet Radeon GPU (which it looks like), you may be out of luck. My otherwise terrific 2011 MBPro 15" became a useless brick because of it. It was not in the range of "some cases" that qualified for the extended warranty.
 
Posts: 1105 | Location: Detroit | Registered: June 11, 2002Reply With QuoteReport This Post
Poobah
Picture of Dave
posted Hide Post
The display can be replaced by Apple for a flat rate cost of $475+ tax as long as it is a 2012 or newer model. It will be joining Apple's Vintage list in the near future. Get a backup done first.


Dave McGuire
President - MacGroup Detroit

"What if the Hokey Pokey really IS what it's all about?"
 
Posts: 2119 | Location: Orion Twp, Michigan | Registered: July 25, 2003Reply With QuoteReport This Post
iBBS Addict
Picture of James R. Cutler
posted Hide Post
I'm sorry, Dave.

Hokey Pokey
 
Posts: 1979 | Registered: January 02, 2003Reply With QuoteReport This Post
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