Hello,

I've just purchased from Adobe the Photoshop CS3 Upgrade and have learned that before installing it, it's necessary to uninstall the Photoshop CS3 Public Beta. I want to install Photoshop CS3 Upgrade on both my PowerBook G4 and my iMac G5 which I use at different times. Both computers are running Mac OS X 10.4.9. The PowerBook has 20 GB free disk space and the iMac G5 has at least that much. Both of my computers are Power PC based.
Being in no hurry to uninstall Photoshop CS3 Public Beta, and wanting to do it right the first time without any negative aftereffects, I want to be sure I understand Adobe's instructions which I found in the TechNote "Manually Remove Photoshop CS3 public beta (Mac OS X)"at http://www.adobe.com/cfusion/knowledgebase/index.cfm?ev...86568753&mode=simple

I have deactivated Photoshop CS3 Public Beta.
Now I'm ready to run the uninstaller in Applications/Utilities/Adobe Installers.

The TechNote says:
To use the uninstaller:

1. Go to Applications/Utilities/Adobe Installers.
2. Double click Add Or Remove Adobe Photoshop CS3.
3. Authenticate with your user name and password.
4. Select Remove Adobe Photoshop CS3 Components, and click Next.
5. Follow the on-screen instructions.

Steps 1-4 are straightforward; Step 5 brought my
uninstallation to a screeching halt! Why?
Because the on-screen instructions require that I choose which components should be removed and I have no idea which ones to choose. I would check them all except I do not want to cause any problems with my remaining Adobe applications installed on my computers. These include Photoshop CS2 and Photoshop 7.
Attached to this post is the list of componenents I am supposed to choose from for removal.

The Adobe TechNote further instructs that after running the uninstaller, residual folders and files - which they list - must be removed manually. But they warn that removing some of them might interfere with other Adobe applications that are installed. HOW AM I SUPPOSED TO KNOW WHICH ONES ARE SAFE TO REMOVE?
Remove remaining folders and files for Photoshop CS3 public beta

Back up any personal files you want to save from the following directories, and then remove the listed folders and files:

Note : Your other Adobe applications may be affected by removing these files.

Users/[User Name]/Library/Preferences [any files and folders with CS3 in the name]
Applications/Adobe Bridge CS3
Applications/Adobe Device Central CS3
Applications/Adobe Help Viewer 1.1
Applications/Adobe Photoshop CS3
Applications/Adobe Stock Photos CS3
Applications/Utilities/Adobe Installers
Library/Application Support/Adobe [any files and folders with CS3 in the name]
Library/Application Support/Adobe/Adobe PCD
Library/Application Support/Adobe/backup/
Library/Application Support/Adobe/caps
Library/Application Support/Adobe/Installers
Library/Application Support/Adobe/Uninstall

Thank you in advance for your kind and generous
and expert help with this. I don't know what I would do without the support of you who ARE the MacGroup iBBS!

Sincerely,
Carol Goodell

The CS3 Public Beta files have NOTHING to do with your other Adobe apps. Remove them ALL.

My attachment did not show on my post although I got a message that it had uploaded successfully.
These are the Photoshop CS3 Beta components I am
to select from for removal by running the uninstaller:

Terry, if they can all be safely removed, why didn't Adobe include a checkbox saying "Remove All"? Or why didn't Adobe set up the Uninstaller to automatically remove them all? It would have been more efficient and straightforward.
Thanks!
Best Regards,
Carol

If memory serves, when I ran the uninstaller all the items were already checked! I didn't have to choose anything.

Nevertheless, if you want to install your upgrade you will HAVE TO uninstall it ALL. This uninstaller only lists things that the beta installed. So you are SAFE to uninstall it all.

Thanks, Terry.
I'll check every item on the Uninstaller's Component Options list for removal and I'll leave
the box checked for "Remove all application preferences" (assuming that by "application" they mean Photoshop CS 3 Beta).

That still leaves my question unanswered about
the manual removal of residual folders and files that might be left behind AFTER the Uninstaller has run. Adobe clearly warns that removal of these folders and files may affect other Adobe applications. Again, here is the list to choose from when manually removing AFTER the Uninstaller has run:

Note : Your other Adobe applications may be affected by removing these files.

Users/[User Name]/Library/Preferences [any files and folders with CS3 in the name]
Applications/Adobe Bridge CS3
Applications/Adobe Device Central CS3
Applications/Adobe Help Viewer 1.1
Applications/Adobe Photoshop CS3
Applications/Adobe Stock Photos CS3
Applications/Utilities/Adobe Installers
Library/Application Support/Adobe [any files and folders with CS3 in the name]
Library/Application Support/Adobe/Adobe PCD
Library/Application Support/Adobe/backup/
Library/Application Support/Adobe/caps
Library/Application Support/Adobe/Installers
Library/Application Support/Adobe/Uninstall

Thanks again!

Carol

Carol, I have not had to manually remove any folders. Run the Uninstaller and you should be good to go.

I also just ran the uninstaller (with all items checked) and was able to install just fine. I didn't go back and remove anything else.

Carol, I also beta tested CS3 and during one uninstall of a build,
I ran a recommended cleanup script for those residual CS3 files
that did by chance remove something that CS2 needed.
The worse I had to do was reinstall InDesign.

Hi Chita,
Thanks for sharing your experience!
I am in a similar situation now and taking a break before deciding what to do. I carefully followed
Adobe's instructions and found quite a few residual files which are now resting in my Trash folder. And now I cannot launch CS2!!!
Attached is a screenshot of the residual folders and files in the trash...wonder which is/are preventing Photoshop CS2 from launching.


Oh, I have not yet installed the commercial version of PS CS3, awaiting resolution of the CS2 problem.

Thanks again for sharing your experience!

Best wishes,
Carol

The "CS3 cleanup script" definitely removes things that some CS2 apps need (in particular CMAP font folders for InDesign CS2, Spelling dictionaries for GoLive, etc.) That's why you should only use it as a last resort. The PS CS3 Beta Uninstaller will uninstall all that it needs to to remove the beta files, but leave CS2 intact.

Unless you are experiencing problems with the Public Beta uninstaller, there is no need to run the script or go poking around trashing folders/files. It was a pretty painless experience for most to simply run the Public Beta uninstaller with the defaults and then run the CS3 installer. If you've gone beyond that, then you will likely need to run the script and do some reinstalling.

Hi Terry,

I don't know what the "CS3 cleanup script" is.
All I did in addition to running the Uninstaller
was to remove the files and folders that ADOBE specified should be removed.
Why did Adobe instruct that these files be removed?

Thanks for your help.

Carol

If the Uninstaller was successful, those folders shouldn't exist anymore (at least the ones put there by the public beta). So again, I wouldn't worry about it UNLESS the uninstaller failed or was inadvertently deleted by attempting to trash PS CS3 without running the uninstaller first.

As I've said, I've not had to manually remove anything and even the tech note says doing so may affect your CS2 apps. So I would ignore that instruction.

quote:

Originally posted by Carol Goodell:
Hi Terry,

I don't know what the "CS3 cleanup script" is.
All I did in addition to running the Uninstaller
was to remove the files and folders that ADOBE specified should be removed.
Why did Adobe instruct that these files be removed?

Thanks for your help.

Carol

Hi Terry,
Once I returned the manually removed CS3 files to their original locations (where they were AFTER running the PS CS3 Beta Uninstaller), I was able to launch PS CS2 again! I left those "re-installed" files and folders in place and proceeded to install the commercial version of Photoshop CS3.

Yes, Adobe does warn that removing certain files might cause problems with other Adobe apps. At the same time, however, they instruct users to remove the files! Might Adobe consider rewriting the installation instructions to eliminate areas of confusion and inefficiency?

Am going to launch PS CS3 now and, if all is well, you won't be hearing from me on this topic any more. : )

Best Wishes,

Carol