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Upgrading from 10.9.5
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Newbie
posted
Hi,

My sister has a 2011 MacBook Pro and is running 10.9.5. She doesn't need all the bells and whistles of a modern OS but is getting messages from her bank that her Safari version is not supported so she needs to upgrade. When we try to do so, however, the app store and software update say that no updates are available and the genius at the Apple Store said Apple is no longer supporting the older Macs. Would anyone happen to have a DVD/CD for Yosemite that you would be willing to part with or a source where we might find one? I would appreciate any input. Thank you.
 
Posts: 12 | Registered: January 20, 2003Reply With QuoteReport This Post
Genius
Picture of Phyllis Evans
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The easiest thing to do would be download the latest version of Google Chrome and see if that works with her bank. If that doesn't work, try Firefox. I keep multiple browsers just in case I run into a problem with a specific site. Even in the latest system, I tend to use Chrome more than Safari simply because it works better with things like Facebook.


"I really need a new tagline"
—P M Evans
 
Posts: 3780 | Location: Redford, MI | Registered: June 10, 2002Reply With QuoteReport This Post
iBBS Addict
Picture of Calvin
posted Hide Post
This page may or may not be helpful

https://everymac.com/systems/a...x-compatibility.html


Calvin Carson

^^^^^^^^^^^^^^^^^^


"portions of todays programming are reproduced by means of electrical transcriptions or tape recordings."

"....Mailbox!....Open.......... MailBox!"

"I was exposed to the GUI and have been stuck ever since!"

"Remember.. Under our clothes...we are all naked"
 
Posts: 1728 | Location: Detroit,MI,USA | Registered: June 10, 2002Reply With QuoteReport This Post
Poobah
Picture of Dave
posted Hide Post
Apple stores can still be a source of help for upgrading older Macs to a newer Operating System. Apple no longer offers downloadable upgrades for people running 10.10 or older. Yosemite is not available on disc. The last OS on disc was 10.6 - Snow Leopard.

Banks require a newer browser for Security and 10.9.5 will not provide that with Safari, Chrome or Firefox.

Your sister should backup all important data first and book a Genius Bar appointment to upgrade to 10.12 as it can be installed in about 45 minutes. Her Mac will not run the latest OS 10.14/Mojave but they can help her still. I doubt she spoke with a Genius but most likely a Sales Specialist.


Dave McGuire
President - MacGroup Detroit

"What if the Hokey Pokey really IS what it's all about?"
 
Posts: 2121 | Location: Orion Twp, Michigan | Registered: July 25, 2003Reply With QuoteReport This Post
iBBS Addict
Picture of Calvin
posted Hide Post
On the same note. I have a MacBook Pro 15 inch Mid 2010. I would like to upgrade it to High Sierra. However I can't seem to locate the base O/S. I found updates but not the download to base O/S. Will this require a trip to Genius Bar as well and what would be the ball park charge?

Found updates here: - https://support.apple.com/downloads/high-sierra



Thanks


Calvin Carson

^^^^^^^^^^^^^^^^^^


"portions of todays programming are reproduced by means of electrical transcriptions or tape recordings."

"....Mailbox!....Open.......... MailBox!"

"I was exposed to the GUI and have been stuck ever since!"

"Remember.. Under our clothes...we are all naked"
 
Posts: 1728 | Location: Detroit,MI,USA | Registered: June 10, 2002Reply With QuoteReport This Post
Poobah
Picture of Dave
posted Hide Post
Yes it will require a trip to your favorite Genius Bar for an upgrade...

Backup your data in case the install has an issue. A clean install is faster and IF the upgrade fails, you won't lose data because you were smart enough to backup first.

Book your appointment with the knowledge that this can take up ONE hour to complete. This means sitting there "waiting for the paint to dry" as Vintage and Obsolete computers (more than 5 years old) can't be checked in while you do other things at the mall. Also book your appointment for at least 90 minutes before the store closes just in case.

Don't expect a computer with less than 4gb of RAM to run any faster after upgrading the OS. Newer Operating Systems require more memory just for booting up than older versions. MicroCenter will be your local source for RAM upgrades or I really like www.macsales.com for their prices and warranty.


Dave McGuire
President - MacGroup Detroit

"What if the Hokey Pokey really IS what it's all about?"
 
Posts: 2121 | Location: Orion Twp, Michigan | Registered: July 25, 2003Reply With QuoteReport This Post
iBBS Addict
Picture of Calvin
posted Hide Post
Thank you for that information. Big question, is there a charge cost?


Calvin Carson

^^^^^^^^^^^^^^^^^^


"portions of todays programming are reproduced by means of electrical transcriptions or tape recordings."

"....Mailbox!....Open.......... MailBox!"

"I was exposed to the GUI and have been stuck ever since!"

"Remember.. Under our clothes...we are all naked"
 
Posts: 1728 | Location: Detroit,MI,USA | Registered: June 10, 2002Reply With QuoteReport This Post
Poobah
Picture of Dave
posted Hide Post
quote:
Originally posted by Calvin:
Thank you for that information. Big question, is there a charge cost?


DONUTS.... BRING DONUTS!!!

There is absolutely no charge to upgrade your Operating System at any Apple Store.


Dave McGuire
President - MacGroup Detroit

"What if the Hokey Pokey really IS what it's all about?"
 
Posts: 2121 | Location: Orion Twp, Michigan | Registered: July 25, 2003Reply With QuoteReport This Post
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