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Jedi Knight
posted
My wife bought a new iPadAir2 2 weeks ago. She went tp Staples looking for a cover and a longer Lightning cord for it. She purchased an apple cover(at a good price) and a Staples striped 6ft lightning cord. She didn't keep the packaging or receipt, but we are on their preferred customer program with e mail promotions, etc. The Lightning cable failed within 5 days- Staples manager said he was unable to refund it without original packaging. He offered to SELL us another one at his discount! I replaced the cable at MicroCenterand paid $2 for a 2 year no questions warranty on it. Staples needs lesson in customer service, IMHO.
 
Posts: 152 | Location: Commerce Township | Registered: March 22, 2008Reply With QuoteReport This Post
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